Q: What is it?
Teevly is a TV viewing app, for Windows 8, 8.1 and RT operating systems. It serves as your personal DVR, recording your favorite TV shows in the cloud. It plays back your shows in high definition (HD) without relying on a live streaming connection. It is a subscription based service.
Q: How does it work?
Teevly creates a virtual personalized DVR storage system in the cloud for each user. You pick the shows you want, single episodes or entire series, and they will record to your cloud DVR. As soon as there is a data connection, Teevly automatically downloads shows onto your device. Users can then watch their episodes in HD resolution—anywhere, anytime—without the need for an internet connection to stream them live. Once you are done watching, you can keep them on your device to watch again, or delete them. Once deleted, they will still be accessible on your cloud VCR, saving precious storage space on your mobile device.
For a complete demonstration of the app, please view our Teevly tutorial video on youtube.com.http://youtu.be/NWXBlDHFi3A.
Q: Where can I get this app?
Teevly is available in the Windows Store at ________. This is a free app to install and new users receive a free 14-day trial subscription.
Q: What shows are available?
Primetime TV shows are available on the Teevly app. All the shows are listed alphabetically in the TV GUIDE section of the app. We are always adding new shows, so check back often.
Q: What devices can it operate on? What about watching it on my television set?
Teevly will be available for any and all devices running Windows 8, 8.1 or RT. This includes tablets, ultrabooks, laptops and desktop computers. If you wanted to watch TV shows from your Teevly app on your television screen, you can purchase an adapter that allows you to seamlessly cast Teevly wirelessly onto your TV (http://www.microsoft.com/hardware/en-us/p/wireless-display-adapter).
Q: What is the playback resolution? Is it the same on all devices?
Teevly shows are recorded in HD and are displayed full screen at the playback resolution of that particular device.
Q: What is the pricing?
This is a free app to install and you can continue to use it in this “free mode” with limited number of TV shows. New users receive a free trial 14-day subscription. After this period, users may subscribe at the following levels:
Q: How soon can I watch my show after I select it to record?
Your show must first record to your cloud DVR. This will take some time depending on the requested show. Once it’s recorded onto your DVR, Teevly will then download it to your device for watching. The time to download on your device is dependent on your internet connection.
Q: How do I choose the directory where the shows get downloaded on my device?
Due to a constraint placed on Modern UI apps, the download folder options are restricted to the \Users folder. To provide Teevly customers with a solution to this problem, there is a workaround that Teevly provides. You can move your Users\Videos folder to any location on your computer and Teevly will download into that folder wherever it lies.
To set this up:
Q: How much storage space does it take to keep these shows on my device?
The size of each TV episode stored on a device can range from 77Mb to 540Mb.
Q: Why am I experiencing crashes and freezes after I install the app?
When we first launched the app, some users were experiencing issues, which we have immediately addressed with our revised versions 18.104.22.168 and 22.214.171.124. Be sure that you are using the latest version of Teevly, as this may address your concerns. The app should periodically update itself, but you can always go to the Windows Store and click Update (if it appears on the upper right of the Teevly Store listing) to ensure that you are operating the latest version. If you are still experiencing problems, please contact us at firstname.lastname@example.org. We are committed to providing you with the best experience possible and will work with you to resolve the issues.
Q: Who do I contact for help?
For all Teevly related questions and issues: email@example.com.
For a step-by-step tutorial on how to use Teevly and its features, view our youtube Teevly Tutorial video:https://www.youtube.com/watch?v=NWXBlDHFi3A.
For all other non-Teevly related inquiries: firstname.lastname@example.org.
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Q: What is DroidTV? And what is the relationship between Teevly and DroidTV?
Teevly is the Windows version of the existing, wildly popular DroidTV app, for the Android market, which already has almost a million users. Zero Mass Energy has a partnership with the developers of DroidTV and worked closely with them in creating our Teevly app.